OUR CHILDREN'S RIGHTS POLICY

Children are entrusted to us as the future. Recognizing them as individuals, respecting their rights, and protecting them against all forms of psychological, physical, and commercial exploitation is our primary responsibility. The World Health Organization defines child abuse as: "All actions knowingly or unknowingly carried out by an adult, society, or the state that negatively affect a child's health and physical and psychosocial development are considered child maltreatment." With this awareness: - We do not allow child labor in our institutions and expect the same sensitivity from all our business partners. - We organize training sessions and support related projects to raise awareness about children's rights. - If any suspicious situations regarding children are witnessed, the hotel management is informed; if necessary, assistance from official authorities is requested.

Our Expectations from Our Guests:
- Not to leave children aged 0-12 alone in the room.
- Not to hand over your children to strangers outside the hotel.
- Not to allow children under the age of 18 to consume alcohol.
- To behave respectfully towards children's rights.
- To avoid any behavior leading to child neglect and abuse.
- To report any contrary behavior to the management. Upon reported complaints, security forces will be informed and necessary legal actions will be taken. Child abuse is subject to criminal penalties and imprisonment under national and international law.

OUR SUSTAINABILITY POLICY

Our core principle is to be aware and to raise awareness for a livable world. We work to pass on natural resources to future generations in the same or even improved condition.

As SELÇUK HOTEL KONYA, we focus on continuous improvement and development in sustainability management. We balance economic success, environmental protection, and social responsibility.

Energy Efficiency:
- Energy use is measured to identify issues and detect areas for savings.
- Low-consumption equipment is preferred, and monitoring is ensured through automation systems.
- Targets are set to reduce energy consumption.
- Renewable energy sources are used, and carbon footprint is reduced.

Current Practices:
- The facility has obtained all required legal certifications.
- Water needs are met from stored sources without using underground water.
- Waste is separated and included in recycling processes.
- Chemical training is organized, and fire equipment is regularly inspected.

Planned Practices:
- Studies related to solar energy will be carried out.
- Annual training sessions will be held to raise staff awareness.
- Energy-efficient equipment will be prioritized, and renewable energy projects will be supported.
- Effective waste management will be maintained to promote waste reduction and zero waste awareness.

OUR WOMEN'S RIGHTS AND EQUALITY POLICY

Gender equality lies at the heart of human rights. Ensuring women's rights to equal pay, education, and insurance is one of the cornerstones of our policy. Our institution supports women's freedom to express their ideas and opinions.

- Awareness-raising training sessions for women are organized.
- Women's participation in the workforce is supported, and equal opportunity is provided.
- Work-life balance practices are implemented.
- Women are encouraged to take managerial positions.
- Zero tolerance is shown against all forms of discrimination, harassment, and abuse.

OUR GUEST SATISFACTION POLICY

At SELÇUK HOTEL, we regard our visitors not merely as “customers” but as “guests.” We welcome them with Turkish hospitality and strive to meet all their needs.

- Complaints are evaluated objectively, attentively, and with a solution-oriented approach.
- Thematic nights are organized to enhance guest satisfaction and promote local culture.
- Our hotel respects the intellectual property rights of local communities. Traditional and contemporary local culture is reflected in cuisine, design, and decoration.
- Guests are informed about not removing materials from historical sites, not causing damage, and not starting fires.
- The consumption of local products is encouraged.
- Innovative practices are developed for sustainability in gastronomy.
- Various communication channels are used to promote cultural heritage.

OUR PROCUREMENT POLICY

Sustainability forms the basis of all our procurement procedures.

- Local and women entrepreneurs are supported.
- Products obtained from recyclable and sustainable sources are preferred.
- Bulk-packaged products are prioritized to reduce packaging waste.
- Suppliers are required to have quality and environmental certifications.
- Resource usage harmful to the ecosystem is avoided.

OUR ENERGY SAVING POLICY

- Our hotel has an energy-saving policy.
- This policy includes the regular measurement, monitoring, reduction of energy consumption, and the use of renewable energy.
- At SELÇUK HOTEL, energy consumption is measured and reported based on type.
- Areas with potential energy loss are identified.
- Energy usage is monitored daily, and problems are intervened immediately.
- Sections with excessive consumption are identified, and potential savings areas are determined.
- We aim for all our purchased electronic products to be energy-saving and for all our employees to receive energy-saving training.
- The following activities are carried out at our hotel and their continuity is ensured:
- Energy-saving or LED lighting is used instead of incandescent bulbs in all rooms and common areas to ensure energy saving and to reduce hazardous waste.
- Motion-sensor lighting is used in applicable guest common areas.
- Electronic key cards are used in rooms.
- Regular maintenance and cleaning of all electrical devices are performed to minimize possible energy losses.
- Increasing the number of energy-saving training hours for all employees is targeted.

OUR RISK AND CRISIS MANAGEMENT POLICY

Our hotel aims to proactively identify and mitigate risks in environmental, social, cultural, economic, quality, human rights, and safety areas.

Steps to Follow:
- Risk analysis is conducted.
- A management plan is prepared, and resources are allocated.
- The effectiveness of the implementation is evaluated.

Our Goal:
To be a business that embraces a sustainable tourism approach, sensitive to the environment, society, and employees.
Within the RISK AND CRISIS MANAGEMENT POLICY, SELÇUK HOTEL commits to contributing to the protection of local culture and traditions.

In This Scope:
- Local artists will be supported.
- Local cultural events will be hosted.
- Respect for local cultural heritage will be ensured.
- Economic Risks: To ensure the hotel's economic sustainability:
- Costs will be controlled.
- Revenue-enhancing strategies will be developed.
- Risk coverage will be provided through insurance policies.
- Strategic investments will be made.

Quality Risks: To improve service quality:
- Employee training and development will be supported.
- Technological solutions will be utilized.
- Customer satisfaction will be regularly measured and evaluated.

Human Rights Risks : To protect employees' fundamental rights :
- Equal treatment will be ensured.
- Working conditions will be improved.
- Trade union rights will be respected.
- Discrimination will be prevented.

Health and Safety Risks : To ensure the health and safety of employees :
- Occupational health and safety training will be organized.
- A safe working environment will be provided.
- Preventive measures will be taken against workplace accidents and occupational diseases.

SELÇUK HOTEL aims to be a business that adopts sustainable tourism and is sensitive to the environment, society, and its employees through this policy.